Quick answers about live courses, Tutors, assignments, payment, wallet funds, secure Zoom sessions and platform support.
Can I buy an individual course or a complete course path?
Yes. You can choose one topic course or a Basic, Intermediate or Expert course path from the courses page.
Can I see course details before checkout?
Yes. Every course has a details page with Tutor, topics, duration, outcomes, sample assignment details and price before checkout.
Can I view the first video for free?
Yes. Course detail pages include a free first video preview so you can understand the teaching style before enrolling.
Where do assignments appear after I purchase?
Assignments appear in the student dashboard and Tutor dashboard with topic, due date, status, score and feedback.
Can Tutors add assignment completion details?
Yes. Tutors can manage assignments, completion details, scores and feedback from their dashboard.
Can I use wallet funds for checkout?
Yes. Add funds from the student wallet panel, then select Student Wallet at checkout when the balance is enough.
Which payment gateways are supported?
The admin can configure Razorpay, Google Pay, Stripe or any new gateway and active gateways appear on checkout.
How are Tutor earnings recorded?
When a student purchases a course, the platform records 50% of that purchase as Tutor wallet earning and shows the details to admin.
How does Tutor registration work?
Tutors can register from the footer link, login through the dedicated Tutor URL and manage courses, assignments, invoices and wallet earnings.
Can students message Tutors?
Students can message Tutors from dashboards and course detail pages after login.
How does customer support chat work?
The chat bot answers questions using site information. If it cannot answer, the same chat remains available for a support executive.
Do I need to add bot questions manually?
You can add more knowledge later, but the bot already includes answers about courses, Tutors, checkout, wallet, Zoom sessions, assignments, blogs, registration, refunds and support.
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